3. Information Collected
All information is collected through the use of enquiry forms or every time you send us information. We may also cross reference information provided by you with personal data provided by our suppliers, including credit reference agencies and agencies which supply identification and fraud prevention services. The data is used for the purpose of providing client identification for the protection and security of our 3rd party partners and therapists. In addition, we may collect information provided by credit reference rating agencies. We may log your IP address together with your personal data captured with your express consent in the registration web parts of this site. The IP address is logged for security purposes and its sole aim is to prevent fraudulent use of the web site and generally to prevent identity fraud. We reserve the right to cross reference the information you provide us with information provided by 3rd parties for fraud prevention purposes. Please refer to our fraud prevention policy for further details.
4. Data Storage and Security
We do not store personal and sensitive data for a period that we deem excessive for the purpose of conducting our business. Therefore, if you remain registered but inactive for a period of more than three months, we will automatically cancel your registration to the service and permanently delete all your data.
5. Personal Data
Personal Data such your current address and telephone number is gathered by Ban Ram for the purpose of identifying the location of where our services are provided, and for security purposes
6. Disclosure of Personal Data
Personal data is never revealed to any 3rd party, incorporated company, or individual, with our without the consent of the Individual to whom the data belongs. Ban Ram takes appropriate measures and procedures to prevent disclosure of Personal data to internal staff.
We make exception to our Personal data and Sensitive data policy where required by Law. This normally requires a search warrant or court order. Where required by Law, we may not reveal to the owner of the data that we have disclosed such data to the relevant Authorities.
7. Marketing Agencies
Ban Ram may employ marketing agencies from time to time for the purpose of analysing internet traffic and carrying out marketing campaigns to promote and advertise use of this site. Ban Ram does not make any association between the personal data stored in its site and the browsing behaviour of users of its services. In addition, Ban Ram does not disclose any information about registered users to Marketing Agencies.
8. Your rights under the Data Protection Act
The Data Protection Act gives you certain rights concerning how we record and use your personal information. Ban Ram is committed to follow the procedures and guidelines provided by the Information Commissioner on information handling best practice.
We charge a fee of £10 for any request you may make about the data we hold about you.
You have the right to require Ban Ram not to use your personal data for marketing purposes. Our company policy is not to use personal data for any other purpose other than the provision of massage therapy services.
9. Fraud Prevention Policy
Ban Ram has the aim is to create a safe and secure environment allowing customers to benefit from the services provided by this site. If we suspect or are alerted about fraudulent behaviour, particularly in the area of identity fraud through impersonation, identity cloning etc. we will take active steps to disclose such information to relevant Authorities.
10. Unsubscribing from Promotional Offers
If you want to unsubscribe from any promotional offer we may send you from time to time, just email us with ‘unsubscribe’ in the subject line. We will send you an email confirming that your request has been actioned
If you want to unregister and delete all your information just email us with ‘unregister’ in the subject line. We will send you an email confirming that your request has been actioned
12. Enquiries and Complaints Procedure
The Data Control Officer
12 Edith Grove
London SW10 0NW